Joss – Organizational Behavior (3201f8b)
The Essence Of Organizational Behavior Organizational behavior is basically a concept that helps understanding and improvement of people’s abilities. 6. For discussions of processes in the quality literature, see: H.J. Harrington, Business Course of Improvement (New York: McGraw-Hill, 1991); E.J. Kane, IBM’s High quality Deal with the Business Process,” High quality Progress, quantity 19, April
